Introduction3
Table of Contents
Introduction.................................................................................................................................................................................. 3
Audience......................................................................................................................................................3
Changelog...................................................................................................................................................3
1 Payment Life-cycle in the Adyen System............................................................................................................................... 4
What Happens to a Payment After it has been Completed?.......................................................................4
Received.................................................................................................................................................4
Authorised...............................................................................................................................................4
Refused..................................................................................................................................................4
Error........................................................................................................................................................4
Cancelled................................................................................................................................................5
Expired....................................................................................................................................................5
SentForSettle..........................................................................................................................................5
Settled.....................................................................................................................................................5
SentForRefund.......................................................................................................................................5
Refunded................................................................................................................................................5
Capture a Payment......................................................................................................................................6
2 Account Structure..................................................................................................................................................................... 7
3 Disputes.................................................................................................................................................................................... 8
Receiving Dispute Notifications...................................................................................................................8
Viewing Disputes.........................................................................................................................................8
Defending Disputes.....................................................................................................................................9
4 Going from Test to Live........................................................................................................................................................ 10
Requirements............................................................................................................................................10
Recommendations....................................................................................................................................10
Diagram Flow.............................................................................................................................................11
5 First steps in the Live Account............................................................................................................................................. 12
Live Merchant Backoffice Settings............................................................................................................12
Publish the Skin from Test to Live.............................................................................................................13
Make a Live Payment to Test the Skin......................................................................................................13
Change the URL to Live............................................................................................................................13
Make a Payment!.......................................................................................................................................14
Enable Live Payments for All Customers..................................................................................................14
Appendix A: Production and Test URLs....................................................................................................15
Test URLs.............................................................................................................................................15
Production URLs..................................................................................................................................15
2 Copyright © Adyen B.V. 2015
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